1. We respect your privacy1.1. Quick Car Buyers respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy sets out how we collect and treat your personal information.1.2. "Personal information" is information we hold which is identifiable as being about you.
2. Collection of personal information2.1. Quik Car buyers will, from time to time, receive and store personal information you enter onto our website, provided to us directly or given to us in other forms.2.2. You may provide basic information such as your name, phone number, address and email address to enable us to send information, provide updates and process your product or service order. We may collect additional information at other times, including but not limited to, when you provide feedback, when you provide information about your personal or business affairs, change your content or email preference, respond to surveys and/or promotions, provide financial or credit card information, or communicate with our customer support.
2. Collection of personal information2.1. Quik Car Buyers will, from time to time, receive and store personal information you enter onto our website, provided to us directly or given to us in other forms.2.2. You may provide basic information such as your name, phone number, address and email address to enable us to send information, provide updates and process your product or service order. We may collect additional information at other times, including but not limited to, when you provide feedback, when you provide information about your personal or business affairs, change your content or email preference, respond to surveys and/or promotions, provide financial or credit card information, or communicate with our customer support.2.3. Additionally, we may also collect any other information you provide while interacting with us.
4. Use of your personal information4.1. Quik Car Buyers may use personal information collected from you to provide you with information, updates and our services. We may also make you aware of new and additional products, services and opportunities available to you. We may use your personal information to improve our products and services and better understand your needs.4.2. Australian Automotive Sales Pty Ltd may contact you by a variety of measures including, but not limited to telephone, email, sms or mail.
5. Disclosure of your personal information
5.2. We may from time to time need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request.
5.3. We may also use your personal information to protect the copyright, trademarks, legal rights, property or safety of Quik Car Buyers, www.quikcarbuyers.com.au, its customers or third parties.
5.4. Information that we collect may from time to time be stored, processed in or transferred between parties located in countries outside of Australia.
5.5. If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. We would seek to only disclose information in good faith and where required by any of the above circumstances.
6. Security of your personal information
6.1. Quik Car Buyers is committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.
7. Access to your personal information
7.1. You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth). A small administrative fee may be payable for the provision of information. If you would like a copy of the information, which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at firstname.lastname@example.org.
7.2. We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.
8. Complaints about privacy
8.1. If you have any complaints about our privacy practices, please feel free to send in details of your complaints to email@example.com. We take complaints very seriously and will respond shortly after receiving written notice of your complaint.
10.1. When you visit our website
When you come to our website (www.quikcarbuyers.com.au) we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service.
10.3. Third party sites
Our site may from time to time have links to other websites not owned or controlled by us. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that Quick Car Buyers is not responsible for the privacy practises of other such websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personal identifiable information.
a) Dealer Network means the network of car dealers to whom we provide referral services;
b) Dealer Network Member means an independent car dealer who is a member of our Dealer Network;
c) Loss means any losses, liabilities, damages, costs, interest, charges, fines, penalties or expenses (including lawyer's fees on a full indemnity basis) whether direct, indirect, special, consequential or otherwise;
d) Personal Information has the meaning given to that term in section 6 of the Privacy Act;
e) Privacy Act means the Privacy Act 1988 (Cth)
g) Website means quikcarbuyers.com.au .
4. Collection, Use and Disclosure
What is Personal Information?
Personal Information is any information or opinion that could reasonably identify a particular individual. It does not matter whether the information is true or not or what form it is presented in. Examples of Personal Information includes names, street addresses and email addresses.
What information is collected?
The kind of personal information that we collect from you will depend on how you use the Website. The Personal Information which we collect and hold about you may include:
a) your name, phone number, mailing or street address, mobile telephone number, age or birth date, email address, and other contact information;
b) details of vehicles you wish to sell;
c) details of companies or other entities whom you are associated with;
d) information you supply when submitting forms on our Website, including in relation to any competition or award we offer;
e) Personal Information from your interaction with the Website and its content, our services and our advertising, including without limitation device identifiers, device type, geo-location information, connection information, statistics on page views, traffic to and from the Website, mobile network information, time, date, referring URL, the type of operating system and browser, ad data, IP address and standard web log data; and
f) any other Information provided by you to us.
Why Personal Information is collected
4.1 We collect Personal Information in order to provide you with our services (and you authorise us to do so), which may include:
a) contact you using the contact details you have provided;
b) provide your contact details and other information to Dealer Network Members
c) so that they can contact you regarding your enquiry;
d) providing you with information about our business and services, including marketing or promotional material;
e)to conduct our business and provide customer support;
f) conducting market research and analysis and performing targeted marketing;
g) verifying information provided by users of the Website;
h) to communicate with you and respond to your enquiries; and
i) researching, developing, improving and marketing our services.
How Personal Information is collected
4.2 We usually collect Personal Information directly from you. You may provide those details when you make an enquiry with us by phone or email, when you complete a form on our Website, when you interact with our social media pages such as our Instagram page or when you engage with us to provide you with our services. We may collect information when you contact us by any means.
4.3 Some forms on our website are facilitated by third party service providers.
4.4 We collect information whenever you visit and/or use the Website, in which case we record information sent to us by your computer, mobile device or other device you are using to access the Website. When you visit our Website, our internet service provider automatically records the following information about you:
a) your server address;
b) the Website you visited immediately prior to ours;
c) your domain name;
d) date and time of your visit to our Website;
e) pages you accessed and the information or documents you downloaded;
f) type of browser you used; and
g) any other information we request our Internet Service Provider to record from time to time.
4.5 We also rely on public registers and may exchange information with other entities with whom we interact when providing you with our services including lawyers and financial advisers.
4.6 If we receive Personal Information that we do not require or which is not directly related to our functions, we may destroy or de-identify that Personal Information.
4.7 In some circumstances, Personal Information is provided to us by third parties or other organisations conducting activities on your behalf. With your expressed or implied consent, your Personal Information may be used and disclosed to us this way
How we hold Personal Information
4.8 We will take all reasonable steps to ensure that the Personal Information we collect is stored in a secure environment and protected from unauthorised access, modification or disclosure. We hold Personal Information both in hard copy form and electronically at our premises and with various service providers that assist us with information storage, respectively. Electronic information is also backed up on a secure server administered and to the best of our knowledge, these servers are located in Australia however we make no guarantee that they are in Australia.
How Personal Information is secured
4.9 We secure Personal Information by restricting access to your Personal Information to the employees, contractors, agents and Dealer Network Members who require that information in order to provide you with our services.
When Personal Information will be disclosed
4.11 We may disclose Personal Information about you to:
a) your agent, solicitor, lender, broker, accountant, vendor, employer or other third parties where necessary or desirable to provide you with our services;
b) Dealer Network Members, where you have submitted an enquiry on our Website for the purpose of a Dealer Network Member contacting you in relation to your interest in selling a vehicle;
c) other organisations that we have affiliations with;
d) promoters or sponsors of any competition that conducted or promoted by us;
e) specific third parties that you have authorised to receive information held by us;
f) our employees, related bodies corporate, contractors or external service providers for the operation of our Website or business, fulfilling requests or responding to enquiries from you or providing services to you including, without limitation, web hosting providers, IT systems administrators, mailing houses, data entry service providers, electronic network administrators and professional advisors such as accountants, solicitors, business advisors and consultants;
g) any relevant authority or enforcement body where we reasonably believe that such disclosure is necessary to bring legal action against anyone who has breached our terms and conditions or have engaged in any unlawful activity;
h) such entities that we propose to merge with or be acquired by; or
any other person where otherwise required or permitted to by any law, including under the Privacy Act.
5.1 We, or a third party providing services to us, may use “cookie” based information to provide you with services including, without limitation, to identify you as a user of the Website, remember your preferences or analyse your usage of the Website.
5.2 General information about visits to our Website may be collected by our computer servers, with small files known as “cookies” that the Website transfers to your computer when you visit the Website (if you allow the delivery of “cookies”). “Cookie” based information makes your use of our Website easier by recording your preferences so that when you return to our Website the “cookie” re-loads that information into your web browser.
6. Third Party Links
6.1 The Website may contain links to third party sites on the internet owned and operated by third parties which are not under our control (“Third Party Sites”). Unless expressly stated to the contrary, any content or materials on Third Party Sites are not associated, linked or affiliated with us.
6.2 You acknowledge that we provide links to Third Party Sites as a convenience to you only and the existence of a link to a Third Party Site does not imply any endorsement by us of the contents of that Third Party Site.
6.3 We are not responsible and do not have any liability for:
a) any material, content, goods or services contained on a Third Party Site; or
b) any Loss you incur if you use any third party materials, goods, services or content or if you transact through any Third Party Site.
7.1 If you have a complaint concerning the manner in which we maintain the privacy of your Personal Information, please contact us at firstname.lastname@example.org or on 1300 951 188. All complaints will be considered by our privacy officer and we may seek further information from you to clarify your concerns. If we agree that your complaint is well founded, we will, in consultation with you, take appropriate steps to rectify the problem. If you remain dissatisfied with the outcome, you may refer the matter to the Office of the Australian Information Commissioner.
7.2 We will acknowledge and respond to all genuine enquiries, concerns and complaints in writing within thirty (30) days of the date of receipt.
Last Updated: July 2021